Nebraska Family Helpline Providing Assistance During Tough Times


Sometimes families can use a little extra help to get through some rough times. The Nebraska Family Helpline is available to provide families with a voice and a way to access the necessary help.

The helpline makes it easier for families to obtain assistance with a 24 hour hotline, available by calling (888) 866-8660.

Trained operators will help families: assess immediate safety needs, identify the potential level of a behavioral health crisis, make recommendations or referrals to appropriate resources and help callers connect to emergency resources or providers.

The helpline is supervised by licensed behavioral health professionals and has provided aid for families across the state.

The state developed the helpline as a result of LB-603. The bill focuses on improving access to behavioral health and other services for children and teens.

The need for such a service became apparent after more than 30 children were dropped off under Nebraska's safe haven law before an age limit was added in late 2008. Most of those teens and preteens who were dropped off had mental, emotional and behavioral issues.

The Nebraska Department of Health and Human Services is contracting with Boys Town to provide the helpline. Boys Town has been operating its own hotline since 1989.