On January 17th, multiple buses full of people headed for the George Strait concert in Omaha almost missed out on seeing the country music star sing.
Initially the person in charge of those sales, Joel Bieschke said she herself was scammed by someone, but after NTV investigated the evidence, it's not so clear.
Century Link arena told NTV that it's important to note that customers were promised something that was never purchased.
Fans realized something was not right when they kept circling the arena a few minutes before the opening act, Eric Church, went on stage. Joel Bieschke said that she was promised all the tickets could be picked up at the hotel the day of the concert, but only a hand full were at the front desk that night.
"I asked, 'where is our tickets?' 'Well go to will call', and I went to will call and there were no tickets; well what's going on here you know," said Bieschke. When asked who she was referring to, Bieschke replied, "Ah the broker."
"And so I went over and met him across the street at the Hilton and he gave me nine more tickets," Bieschke said.
The question remains, why didn't Bieschke call the police when she was with the broker? And who is the broker? Bieschke would not give NTV the name.
"We are working with authorities to get something done at this time," said Bieschke. Authorities for Omaha, Kearney and the Nebraska State Patrol tell a different story, saying they are not investigating.
"Is this someone you knew or you only used once? Do use him multiple times? Who is this person?" asked NTV reporter Lauren Scharf.
"Um we had used him several times before; they are an online broker," answered Bieschke. "We are working to try to get the broker, to find out what happened with the tickets." Bieschke said she has been in contact with the company, but wouldn't answer any other questions about the company or broker.
Bieschke did not mention her son, Chavet Sikes, who admitted that he was there the night of the concert and had four prior arrests for ticket scalping in Omaha. Sikes also said he helped his mom find more tickets the night of the event, but denied being the ticket broker.
"We had paid this broker from day one. Started in August because they announced the trip in September, we'd sent money in August, we'd sent money in September, and we'd sent money in October and December 20th was the last payment," explained Bieschke.
The concert sold out the first day tickets went on sale, which was October 4th. Joel Bieschke promoted the trip without having all of the tickets in her hand.
Century Link issued this statement:
"It is important to note that Ms. Bieschke promised tickets she did not have, putting these fans, our venue and George Strait's management in a very difficult situation. Our staff and George Straits staff felt terrible for the fans and we tried to help the best we could."
After having the issue brought to their attention, the Attorney General's office is now looking into this matter. Involved individuals who feel like they were wronged can contact that office.
Bieschke sent out a letter to those disappointed fans, but it never mentioned if they would see any of their money back or who allegedly scammed them.
Additionally, two radio stations who advertised the Creative Community Promotions George Strait concert tour told NTV that they have not received money for airing the advertisement.
Century Link told NTV that the $20,000 check Joel Bieschke wrote to let her group into the arena to stand and watch most of the George Strait performance is still being processed.